Customer feedback is
the key to growth

Measure real feedback on location

With continuous proper insight in the experience of your customers, you optimize their satisfaction and loyalty.

Give me insight

Customers tell their experience

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Professional experts

The advantage of the Satys is that we could quickly measure feedback from the students and employees on-the-spot feedback. This helps us to draw up an even better improvement plan.

David Verweij - Eurest NL
Hospitality Manager
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Satys Eurest NL
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Customer friendly

We experienced the customer friendly attitude and the quick response on changes, which have gradually evolved, as very pleasant. This made conducting our questionnaires quicker and more efficient.

Coby Idzenga - Omrin
Policy adviser customer relations management
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Satys Omrin

Our methods

This is how we help you move forward

What do you want to know from your customers?

  • Which questions do you ask to gain proper insight in the customer experience?
  • Identify needs
  • Organise the feedback process optimally
  • Ask smart and effective questions

Collect feedback

  • Measure with innovative feedback instruments
  • Permanently collect valuable feedback real-time
  • In a for your customers accessible but reliable way
  • Directly during the customer experience

Learn from your customers' feedback

  • Look through the eyes of the customer
  • Learn directly from the feedback
  • Access to real-time insights and reports
  • Dive deeper into the given feedback and learn more
  • Optimize your feedback process

Improve your organisation

  • Inspire and motivate
  • Convert insights into improvements
  • Follow up on the insights and improvements to customers and employees
  • We make sure your customers stay longer, spend more and tell others about your organization

More information? Take a look here.

Our instruments

Some of our happy customers

So you are in good company

Satys
Atoomweg 6B
9743 AK Groningen
+31 (0)50 20 50 508
[email protected]