SatysScan
Bring feedback to your client.
Collecting feedback always within hand’s reach. Both with NFC and QR code.
For everyone, always available
SatysScan can be used in different ways and has everything to do with the device that is nowadays indispensable in our society: the mobile phone. Everyone always carries one with them and that makes this way of collecting feedback not only a very simple but definitely also a cheap possibility.
NFC and QR technology
How does it work? Very easy. Satys offers two possibilities: QR & NFC. The most famous possibility is the scanning of QR codes. Every smartphone has a camera which can ‘scan’ QR codes. Use your camera, aim for the code and within a few seconds the smartphone scans the code and the questionnaire will automatically appear on your screen.
Near Field Communication (NFC) is maybe less known but definitely not the least. It works as follows: a chip is hidden in a poster, table or other object. Hold your phone close to the chip and by means of the NFC technology, which is also in your phone, the chip will be recognised. The questionnaire will automatically appear on your screen.
Contact us for the possibilities!
Competent and professional
The advantage of Satys’s method is that we can quickly collect feedback from students and employees “on the spot”. As a result, we can promptly work on our improvement areas.
Greatly improved user satisfaction
Previously, we used more expensive solutions that yielded less. It is a unique approach which really is a collaboration. We have gone from amateur to Champions League football.
Userfriendly
Make the feedback process part of the customer experience with accessible and easy-to-use feedback instruments. This approach prevents irritation and survey fatigueness.
State of the art platform
Reap the benefits of a very modern and future-proof SAAS solution for mapping the customer experience. With a unique feature set that grows with both the market and technological developments.
Feedback instrument independent
Create organization-wide structure with an unambiguous and holistic approach. Take an important step towards one overall vision. Through this your organization maps the customer experience as a whole.
All valuable insights in one place
Avoid a fragmented approach of methods, various systems & survey tools. Collect all data related to the customer experience in one place and get grip on improving the customer experience.
Modular service
A service in which flexibility is the standard. Via the SatysMarketplace your organization can easily adjust the services. Each module adds its own functionality and is scalable in itself.
Support from A to Z
Go for independence and let your organisation focus on the important part: anticipate based on the potential for improvement. Go beyond an indication of overall satisfaction and go for maximum insights with simple and thorough questionnaires.